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Senior Claims Adjuster - Property - HNW - Commercial - Field Based

Company: Tony Martin
Job Ref: 1208/TM
Start Date: ASAP
Hours: Full Time
Location: London, England
Working Term: Permanent Position
Salary: Negotiable


Senior Claims Adjuster - Field Based

Job Market - Insurance

Senior Claims Adjuster - About the role

To carry out the adjustment of High Net Worth, London Market client, Commercial, Property Owners and other major and complex claims (including escape of oil) throughout the M25 and surrounding areas.

Senior Claims Adjuster - Core Duties

To handle claims in line with company requirements and particularly

To ensure key performance indicator targets are reached and maintained

To actively progress and control all cases

Achieve targets set for fees, KPIs and audits.

Understand and effectively implement Company systems and procedures

Understand individual client requirements

Ensure technical accuracy of the highest standard

Produce high quality personalised outgoing correspondence

Handle customers effectively and fairly in line with HNW insurers requirements

Be flexible at all times and able to accommodate demanding appointment schedules

Action all work in line with company and client requirements

Build effective relationships with clients, brokers and others

Communicate regularly with all interested parties

Produce reports of highest quality

Work within a team environment to achieve best results either on individual losses or group results

Interact with existing clients to maintain and further existing relations and procure new business

Utilisation of other Davies Group businesses when appropriate for the benefit of policyholders

Senior Claims Adjuster - Key requirements

Required to have previous experience within a similar role

Progress or completion of CII , CILA or other professional qualifications a preference

Top quality interpersonal and soft skills

Dependability and persistence are essential

Proven track record in general property adjusting, commercial and HNW

Experience of major losses is essential

Completely flexible approach and adaptable to changing priorities

Accustomed to working under pressure in a fast pace, demanding environment

Strong IT skills with competency and knowledge of/with MS Word and Excel


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