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Broker Backup Technician - Marine Cargo

Company: Harry Sullivan / Tony Martin
Job Ref: 1200/TM
Start Date: ASAP
Hours: Full Time
Location: London, England
Working Term: Permanent Position
Salary: up to £60,000


Purpose of the role:

To support broking staff with day-to-day relationships with underwriters and clients and the other Divisions.

Key responsibilities

Create documentation

1.1. Liaise with Brokers and/or Clients and prepare and populate an MRC with appropriate information.

1.2. Prepare an MRC and supporting documentation in accordance with templates and MRC requirements using Brokasure.

1.3. Work with TCSD to ensure accurate completion of Brokasure data fields.

1.4. Work with IBA and other central divisions as required.

1.5. Oversee, check and sign market documentation, check and approve client documentation prior to obtaining authorised signatories

Provide other support to Broker

2.1. Provide day-to-day contact with clients as required.

2.2. Assist with the development of new business and the existing portfolio of clients.

Broking to the overseas marketing

3.1. To broke to Insurers / Reinsurers as appropriate

Liaise with clients and external parties

4.1. Participate in the explanation of the scope of cover and the terms and conditions of the policy to client as appropriate.

4.2. Negotiate and liaise with underwriters in placing risks as required

4.3. Service and maintain ongoing relationships.


5.1. Adherence to Group Policies and Procedures

Develop self

6.1. Contribute to Professional Development Plan (PDP) and identify training needs.

6.2. Undertake appropriate learning and Continuous Professional Development (CPD) as required for current/future job roles.

6.3. Maintain awareness of relevant external and internal regulatory developments, current market practice and initiatives to ensure opportunities and threats are acted upon.

Develop and Manage others

7.1. Effectively manage workflow by allocating work and making best use of resources and existing competencies

7.2. Undertake performance appraisal in a constructive and timely manner.

7.3. Encourage continuous improvement by seeking and implementing ideas that improve client service, operations and/or effectiveness.

Qualifications and experience:


Good standard of education

CII qualifications such as Certificate desirable.

Knowledge of:

IT systems, e.g. Microsoft Office and specific industry systems such as Crystal, Brokasure and Lloyd’s QA tool.

General knowledge of insurance/broker/reinsurance markets and the processes of a London Insurance Broker.

Key Competencies:

Managing effective and constructive working relationships.

Organising and managing workflow.

Keeping accurate and up-to-date records.

Use of IT systems.

Clear written and verbal communication.

Taking initiative to maintain and build client relationships.


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