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Controls and Operations Assistant - Apprenticeship Opportunity

Company: Tony Martin/Tony Massenhove
Job Ref: C&O Assistant
Start Date: ASAP
Hours: Full Time
Location: London, England
Working Term: Permanent Position
Salary: Salary Negotiable


Controls and Operations Assistant - Apprenticeship Opportunity

Role Overview:

Exciting opportunity to for an intelligent & ambitious graduate / 2nd jobber to join my Lloyd’s Syndicate client in their Control & Data Assurance Team.

You will provide essential support by:

Collating, reviewing and maintaining multi-departmental key process monitoring timetables, monitoring adherence to these timetables including query resolution and reporting of results to key stakeholders

Distribution and monitoring of quarterly self-certifications / attestations across the business

Collating and reviewing KPIs of operational processes and drafting reports for governance committees

Improving operational effectiveness and efficiency through the delivery of best practice process standards and continuous key process improvement

Core duties will include:

collate, review, maintain and update as required, key process monitoring timetables detailing key multi-departmental processes across the business

identify, track and resolve key process issues raised during key process monitoring

Prepare reporting to key audiences, including governance committees, based on each period’s KPI

Support and enable improvement initiatives fostering and delivering a continual improvement ethos

support the Operations team in developing new KPI’s and Performance Metrics to track Key Process performance

assist the wider business in highlighting the operational risks that they face and suitable strategies to mitigate these risks

collaborate with other team members acting as a secondary review function

maintain the process framework (comprising of a central process library, departmental process maps and procedures)

prepare monthly reporting for submission to Governance committees

support annual reviews of the process library

provide general and ad hoc support to the Operations Management team as a whole.

facilitate and administer the review process for all service contracts and outsourcing arrangements.

assist in the scheduling and obtaining of data quality and control attestations required as part of SOx and Solvency II regulations.

participate in generation and monitoring of self-certifications / attestations.

prepare reporting to key audiences, including governance committees, from each period’s self-assessments and KPI, communicating areas of concern, improvements and changes to control and data frameworks.

The ideal candidate will have the following key skills & experience:

Essential Highly developed numerical skills

Essential Intermediate knowledge of MS Excel, Word and PowerPoint

Essential 3 A Level qualifications

Desirable Bachelor’s Degree or equivalent combination of education and work experience

Desirable - Insurance & Lloyds Market experience

Desirable Knowledge financial services regulatory regimes

Desirable Intermediate knowledge of MS Visio and experience of process mapping

For full details please contact Tony Martin / Tony Massenhove.


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