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Senior Claims Adjuster – Property

Company: Tony Martin / Tony Massenhove
Job Ref: 1195/TM
Start Date: ASAP
Hours: Full Time
Location: London, England
Working Term: Permanent Position
Salary: Negotaible


Senior Claims Adjuster – Property 

Job Market – Insurance / Lloyd’s Market 

Senior Claims Adjuster – Property – About the role

This aim of this role is to adjust and settle claims under various property accounts. The candidate will carry out enquiries on large claims movements under certain non-lead accounts and assist in major catastrophe monitoring. 

Operate appointments/deposit/ECF systems with brokers on lead accounts

Adjust and settle claims up to designated authority

Monitor and call for reports on large losses under non-lead accounts

Report to and liaise with Senior Claims Handlers and Claims Management

Liaise with other departments/Underwriters as necessary

Participate in monitoring major catastrophes affecting the syndicate

Attendance at market meetings

Liaise with Underwriters at international offices 

Providing guidance to customers:

On how to make and/or progress a claim

By supplying appropriate information to the Customer on any claim being handled

By endeavouring to achieve prompt agreement on settlement terms and paying valid claims in a timely manner once settlement terms have been agreed

Ensure that Customer Complaints are promptly identified, recorded and referred as appropriate

By ensuring that the principles of Treating Customers Fairly are upheld by Agents and Service Providers

Senior Claims Adjuster – Property – Key requirements

5 years experience handling property claims

3 years working knowledge of the Lloyd’s Market

MS Office – Windows XP

Word - Advanced

Excel - Advanced

A Levels & Cert CII

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