Technical Business Analyst - Motor Insurance
Company: Tony Martin / Tony Massenhove Job Ref: 2114/TM Start Date: ASAP Hours: Full Time Location: Swansea, Wales Working Term: Permanent Position Salary: Negotiable
Description:Technical Business Analyst - Insurance Sector
Responsible for supporting the delivery of business change across the technology applications, with the primary focus on the core ICE application. This will be delivered through a range of large and small projects delivering strategic and incremental changes. You will assist stakeholders in shaping an initial idea into a compelling investment case by fully understanding the business problem or opportunity and suggesting a range of pragmatic solutions using the core applications to deliver maximum benefit to the organisation.
You will also support the technology development team, work closely with our key software providers and provide support to the application support and testing teams.
Core duties will include:
Understand business outcomes and shaping them with the business so that functional & technical requirements can be defined.
Challenge the business to properly and appropriately define the changes necessary to deliver the business outcomes that are being sought
Develop and improve the best use of ICE Claims & ICE Policy
Collect and write formal specifications for the internal technology development team and Hubio
Responsible for building and maintaining a relationship with stakeholders and business users
Responsible for planning and estimating own work
Manage and maintain the regular release cycle requirements
Ability to effectively influence and lead multiple levels of an organisation through functional boundaries
Identify business priorities and advise business stakeholders on options by collaborating with solution architects and the development team
Apply scope management and ensures that IT processes are adhered to.
The ideal candidate will have the following key skills & attributes:
Solid understanding of project management tools and techniques
Detailed experience working on ICE Claims & ICE Policy Applications
Understanding and knowledge of configuring the ICE Claims & ICE Policy Applications
Understanding of the interactions between ICE processing applications and ICETrack, and the underlying data architecture
A core competency in business analysis and some formal training.
Experience working on a large scale project/programme implementing software and process solutions.
Experience in documenting technical requirements which can be passed to developers
Practical experience of software delivery methodologies, ideally Agile.
Excellent communication / interpersonal / stakeholder management skills.
Excellent presentation skills.
Experience of facilitating workshops.