Reinsurance Purchasing Assistant
Company: Tony Massenhove Job Ref: 2072/TM Start Date: ASAP Hours: Full Time Location: London, England Working Term: Permanent Position Salary: £22,000 - £25,000
To collate, review, maintain and update as required, key process monitoring timetables detailing key multi-departmental processes across the business
Production of reinsurance renewal information / exhibits
Review of underlying data
Regular (quarterly) account analysis
Provide information in order to respond to Reinsurer queries
Maintenance of records including organisation, scanning and fi ling
Assisting in the enhancement of reporting requirements
Assist in ad-hoc tasks as and when required
Assist the team as appropriate
Manage the relationships with Customers, Agents and Service Providers:
Advise, assist and service customers on insurance and risk matters to promote customers’ satisfaction.
Foster positive relationships with customers and attain an understanding of their needs.
Ensure that customer complaints are promptly identified, recorded and referred as appropriate.
Ensure that the principles of Treating Customers Fairly (TCF) are upheld by Agents and Service Providers.
Knowledge of the Lloyd’s market
Insurance / Reinsurance experience
Intermediate knowledge of MS Excel and Word
Basic/Intermediate MS PowerPoint
Education and qualifications:
3 A Level qualifications
Studying or looking to study towards ACII qualification
Attention to detail
Well-presented and business-like
Flexible at all times
Excellent interpersonal and organisational skills
Excellent communication skills with the ability to liaise at all levels
Work as part of a team
Adapt to a pressured environment
Ability to work to deadlines