Direct Debit Assistant

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Job Details

Contact Info

Contact Person: Tony Martin Email: tmartin@massenhove.co.uk Telephone: 01621 786 220
Job Title: Direct Debit Assistant

Job Description

Summary:

Responsible for the administration and collection of Direct Debits

Key Responsibilities:

Dealing with clients, brokers, branch staff and Managers, and agents

Taking credit card payments

Basic administration duties, including filing, sending out recorded delivery letters, logging telephone calls, keeping own diary

Dealing with incoming post

Direct debit setups

Checking deposit cheques have been received and are attached to the correct policy

Printing and sending Instalment letters

Qualifications:

Professional Qualifications:

Maths GCSE Grade A – C (Desirable)

Skills/Personal Qualities:

A flexible and proactive approach to work is required, as is an ability to organise and prioritise workloads.

Ability to follow instructions / procedures within specific timetables

Attention to detail as accuracy is important

Computer literacy and keyboard skills

Good communication and telephone skills

Previous knowledge of MS Office applications, mainly Excel and Word (Desirable)

At least 2 to 3 years office experience

Details

Job Ref: MASS 964 Hours: Full Time Location: Docklands / London Working Term: Permanent Position Salary: £18,000

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