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Job Details
Contact Info
Phil Knight phil@massenhove.co.uk 01621 786 220Underwriting Support/Administration
Job Description
Job Purpose
Monitoring and chasing receipt of risk and payment bordereaux
Checking bordereaux received for consistency and accuracy.
Processing data, survey requests and issuing policy documentation as required.
Ensure agreed service levels are maintained at all times.
Required Tasks
To comply with FSA regulations
Ensure compliant with legal/regulatory requirements, including maintaining up to date knowledge of products and processes
Demonstrate the values of the business through appropriate behaviours
Be aware of and draw attention to possible financial and reputational risk to the business
Key Result Areas
Demonstratively meet Service Level Agreements and agreed deadlines with Insurers and Brokers.
Effective administrative systems satisfying external audit requirements
Proactive approach to developing systems and resolving issues
Deal with incoming enquiries from brokers, insurers and other third parties in a professional and timely manner
Manage documents including New Business, Mid Term Adjustment & Renewal
Promptly deal with diarised items
Skills
Previous Administrative experience within the Insurance Industry.
Preferably experience as an Underwriters Assistant or similar.
Proficient in MS Office and with aptitude to use other MS Windows-based software
Accuracy and attention to detail
Able to communicate to people with various levels of knowledge, over the telephone and in writing
Planning, organisational and time management skills
Subject knowledge and understanding
Key Behaviours
Work under pressure
Standard operating procedures
Problem solving
Team work
Productivity
Customer Service
Qualifications
Relevant insurance qualifications an advantage
Educated to a satisfactory GCSE level
Technical Experience
Office administration – preferably with insurance experience
Details
MASS 961 Full Time Essex Permanent Position £16,000 - 22,000Apply for this job
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