Job Title: Information Technology Helpdesk Team Leader Location: London My Insurance client are actively seeking a Team Leader for their IT Helpdesk to maintain efficient and effective IT helpdesk services for the Group’s employees, IT services and systems. The ideal candidate will have sold experience as a member of the IT support department from within the Insurance or Financial sectors; possess strong management skills and will have technical knowledge / experience in the following areas: VMware Vsphere VCP – essential Cisco CCNA Microsoft Certified Systems Engineer Datacore Storage Area Networks Internet technologies VPNs Blackberry Enterprise Server Software licensing and compliance Business continuity planning – principles and practice Network connection devices (CISCO switches) Database administration (SQL) Antivirus products (McAfee) Office applications Email system (Exchange) HP Desktop hardware and peripherals HP Server hardware HP Storage Hardware Hitachi Storage Hardware Oak telephone system and procedures Microsoft Office Pro and XP Windows 2000/XP – Workstation Windows 2003 – Server Microsoft Internet Explorer 5+ Exchange 2003/2007 Sunrise Helpdesk database Intranet maintenance Clarswift Websweeper NetBackUp AS400 Risk Link IRIS Swordfish or SharePoint This is a new position with an immediate start and offers a generous salary / package. For full details please apply, ensuring you include your full contact details and one of our consultants will contact you. Alternatively please contact Tony Martin or Tony Massenhove.