Our client is currently looking for a reliable, motivated and experienced individual to work within our Administration Department. Main Duties To effectively administer and process all documentation received, by post which relates to the insurance policies sold. Ensuring all relevant regulatory bodies literature is also despatched. To process all policy adjustments on the Companies computerised system. To keep information up to date on customers records including updating notes on the system and also in the manual file, in addition to keeping copies of paperwork. Liaise with the underwriting dept in respect of queries arising from the information supplied by the sales dept / customer. Deal with cancellations and close day letters. Communicate with internal and external customers, both in person and by telephone. Creating and issuing Insurance Certificates (including International Motor Insurance Certificates) in accordance with customer requirements (adhering to the Road Traffic Act and the Insurance Companies Act) Regular contact with other departments such as Underwriting, Claims, Credit Control and Accounts. Giving the successful applicant an insight and understanding in other aspects of insurance. Liaise with the authorities confirming the authenticity of cover and documentation. Manage own diary system to ensure that they are kept up to date and dealt with in the correct, manner suiting the clients particular needs.