Business Improvement Manager

Job Details

Contact Info

Contact Person: Tony Martin Email: tmartin@massenhove.co.uk Telephone: 01277 658 282
Job Title: Business Improvement Manager

Job Description

The Role:

The main focus of this role will be to be to manage the Business Change Operations team on a day-to-day basis, take ownership of projects and ensure successful delivery. The role requires strong communication and presentation skills as the successful candidate must be able to convey and present projects and information to all levels of staff. They must ensure ideas are challenged, change requests are valid and appropriate and delivery is by the most effective and efficient means.

Key Responsibilities:

Management of a team of Business Analysts and Project Managers with a varying range of experience. Provide the point of escalation for the team for any project issues. Ensure the correct processes and procedures are adhered to.

Management of Schemes Analysts, which is an area of growth. The focus is on supporting the growth of this area whilst keeping processes as simple and efficient as possible.

Represent the UK at the Group Change Forum. This group is responsible for improving the way change is managed across the group, via recommendations to the Operations Leadership Team. They are responsible for the implementation of consistent change processes and tools across the group.

Manage the UK change plan by working closely with the UK Leadership Team to agree and prioritise UK projects. Also responsible for resourcing the plan and resolving any resource issues by escalating to the UKLT. Requires close relationship with IT to assist with pipeline planning, and resourcing.

Providing input to major change projects as appropriate

Create business case and feasibility studies were required

Have a thorough understanding of business processes and be able to identify areas for process improvement

Person Specification:

Educated to Degree level or equivalent

Strong communication, relationship management and influencing skills

Experience of project and change management would be preferable

Personal drive, energy and commitment

Desire for continuous improvement and personal growth

Able to positively adapt to the environment and changes within projects and structures

Creative thinking

Well organised, able to manage own time and that others

Details

Job Ref: MRL 729 Hours: Full Time Location: Colchester / Essex Working Term: Contract Position Salary: TBC

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