The Syndicate writes a large number of binding authority accounts through Lloyd’s Syndicate 33. Whilst these binders are predominantly North American based the Syndicate also issues  authorities to Coverholders in the UK and elsewhere Worldwide. The role is to work within the First Party Claims Team dealing with the high volume of claims emanating from these accounts.  The claims can be complex, high value and often involve a number of interested parties. At this company our claims department is seen as a crucial part of our customer service proposition and we pride ourselves on our ability to handle our customers expectations in an efficient and fair fashion.

As a Claims Underwriter you will be responsible for handling various types of first party claims, including Commercial Property, Specialty, Fine Art, Personal Accident and Householders, from first advice to settlement within clearly defined authority limits.  Working closely with brokers and clients you will ensure that a prompt and effective resolution is provided. This Company offers an environment where you  are encouraged to grow with the team and this is an exciting time to be joining this fast growing organisation.  There will be plenty of opportunity for on the job career development within a supportive environment.

Key responsibilities

• Manage claims portfolio proactively from first advice to settlement, with the emphasis on early settlement of disputes rather than reverting to litigation
• Work closely with brokers and clients, providing prompt and effective claim resolution, within clearly defined authority limits
• Refer contentious and/or financially significant claims to the Head of First Party claims
• Assist in providing meaningful qualitative and quantitative data to senior management, actuaries, underwriters, , which can be used to enhance the underwriting process
• Identify, understand and communicate key technical issues impacting the First Party book of business
• Assist in audits of services providers; more generally to appraise the value added by service providers, and to evaluate the changing relationship dynamics
• Liaise with, and provide feedback to, underwriters on product development and wordings
• Maximise recoveries/leakage
• Take responsibility for certain aspects of the claims re-engineering process

Key requirements

• Educated preferably to degree level - graduates will be particularly well regarded (non graduates with demonstrable relevant experience and excellent A’levels would be considered)
• Insurance industry experience
• Knowledge of principles of US/UK/common law jurisdictions
• Completed ACII examinations or commitment to complete them
• Good mathematical skills (at least GCSE level achieved)
• A confident communicator with demonstrable communication skills both oral and written
• Sound commercial judgement
• A driven individual and effective team worker
• Ability to prioritise work and work effectively and accurately under pressure, ensuring that deadlines are met
• Willingness to travel internationally(probably USA) as required and attend evening business social events as appropriate