Administrative Assistant

Job Details

Contact Info

Contact Person: Tony Martin Email: tony@massenhove.co.uk Telephone: 01621 786 220
Job Title: Administrative Assistant

Job Description

We are currently looking for 2 reliable, motivated and experienced individuals to work within our clients Administration Department.

Duties will include the following:- To effectively administer and process all documentation received, by post which relates to the insurance policies sold.

Ensuring all relevant regulatory bodies literature is also despatched.

To process all policy adjustments on the Companies computerised system.

To keep information up to date on customers records including updating notes on the system and also in the manual file, in addition to keeping copies of paperwork.

To liaise with the underwriting dept in respect of queries arising from the information supplied by the customers / sales dept. Dealing with cancellations and close day letters.

Liaising with internal and external customers, both in person and by telephone. Creating and issuing Insurance Certificates (including International Motor Insurance Certificates) in accordance with customer requirements (adhering to the Road Traffic Act and the Insurance Companies Act).

Regular contact with other departments such as Underwriting, Claims, Credit Control and Accounts. Giving the successful applicant an insight and understanding in other aspects of insurance.

Liaising with the Authorities confirming the authenticity of cover and / or documentation.

Managing own diary system to ensure that they are kept up to date and dealt with in the correct, manner suiting the clients particular needs.

Details

Job Ref: MRL 6 Hours: 35hrs/No Overtime Location: Kent Working Term: Permanent Position Salary: to £16,000 + Benefits

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