My client are rapidly expanding insurance broker, they are currently employ 32 staff and specialize in niche motor insurance and commercial insurance.
My clients are looking for committed individuals with an interest in insurance to join our lively team.
They are offering ongoing in house training, leading to a formally recognized insurance qualification.

The Role:

Responding to enquiries from prospects, clients, brokers and underwriters received in any format (phone, email etc) in a courteous and helpful manner and ensure that all information required by clients or underwriters is obtained and communicated.
Completing the key task of “fact finding” to identify client’s requirements and to provide a quotation to fulfil their needs.
Maintaining an accurate record of the assessment of the client’s awareness of risk and insurance as well as their circumstances and objectives.
Using the information gathered, determine which insurers will provide the most competitive rates for the covers required.
Obtaining quotations using quotations system, rating guides or by referring to insurers.
Communicate quotations, advising the most appropriate in terms of price and cover to meet the applicant’s needs.
Discussing any additional covers to ensure that all the insurance requirements are satisfied.
Carefully checking new business documentation received from insurers and pass to Administration department for processing.
Ensuring that paper files and system records are created for new business and updated following all client contacts.
Liaising with the accounts department to ensure that credit control rules are followed and those cash flow objectives are achieved.
Chasing and receiving payments by cheque, credit card and debit card for new business Responding to enquiries from clients, brokers and underwriters received by phone, letter, email or fax and ensuring that all information required by clients or underwriters is obtained and communicated.
Issuing invoices and policy documents and updating client records.
Providing a focused and friendly service to all customers and prospects providing quotations and assisting with queries, taking messages where appropriate.
Processing incoming and dispatching outgoing mail.
Updating the computer system with events, produce documents/correspondence as required.
Passing motor insurance enquiries on to the correct department.
Communicating effectively both internally and externally in a professional and friendly manner.
Maintaining an acceptable level of product knowledge by keeping up-to-date with product developments.
Working normal office hours (either 9.00 - 5.30 Monday to Friday or 9.30 – 6.00), plus 1 Saturday in 4 on a rotating basis which will be paid as overtime

The Candidate:

You will be an enthusiastic, highly motivated team player looking for a career with an organisation that gives you the opportunity to develop and grow personally.
You will be a career orientated individual. In addition, you will possess: Energy, Outgoing & Confident with strong communications skills.
A commitment to service and customer orientation.
Proven commercial insurance experience Effective IT/ PC skills.
Excellent telephone manner.
The ability to quickly and accurately enter information, produces documentation, and supply information.
Good numeric skills and capable of multi tasking.

The Rewards:

Candidates can generally expect to earn in the region of £25-35K per annum with commission but there is no upper limit.
20 days holiday a year, Company Pension Scheme – 3% contributory (upon completion of a satisfactory 6 month probation period).
Employee of the month award.
Free company car park.
Discounted insurance.
Good personal development opportunities.