The company:

The company provides the international financial community with a complete range of software solutions covering Trading, Order Management, Risk Management, Order Routing Network, Market Data and Dedicated Services.

The company has 28 offices worldwide and employs more than 1300 people. It has over 3,500 clients including 500 international financial institutions. In 2006, the company turnover was €200M. The company is quoted on Eurolist.

Objective:

Part of the company is located in the City of London, employs 170 people and covers the UK, Ireland, the Netherlands, South Africa and the Nordics. Keen on quality of products and services, and driven by its development in a competitive environment, the company now requires a new BLANK to work in the BLANK Team to accompany the current client growth.

Job Description:

Within our technical team based in our office in London, you will be working to meet the service needs of your clients. You will provide technical support, installations and maintenance, for the company clients on all the company software platforms and products. 

You will have the responsibility of acting as a single point of contact (with back-up) for your Client on all technical issues.

Your missions are:

Assisting clients on the Post Trade Derivatives solutions.
Consultancy on client requirements.
Technical and functional validation of issues and requests, and resolution of problems.
Coordination with our other local offices.
Maintenance and management of issues lists.
Visiting Clients.

You will also be working in collaboration with the services of other departments within the company.

Required Skills:

The ideal candidate will have the following:

IT degree or equivalent.
A good knowledge of NT/Oracle/Sybase is essential.
Programming skills, i.e. Object REXX, will be an advantage.
2-3 years experience in a similar role.
TCP/IP knowledge/troubleshooting skills are also required. Duties involve installing, configuring and supporting company products, plus installing software programmes within large fast paced office environment.
Knowledge of financial market also required.

Remuneration:

Dependant upon experience, plus excellent additional benefits.