Reporting to:

Branch Manager 

Key Purpose:

Working as part of a team underwriting Motor Trade insurance

Areas of responsibility/Main Duties/Aims:

Answer all client enquires (including referrals to Underwriters), either by phone, fax, email or “face to face”.
Where possible ensure that post is attended to on the day of arrival.
Ensure the renewals for which you are responsible are up to date.
Ensure files are filed away on a daily basis.
Retain existing clients.
Attract new clients.
Deal with policy adjustments.
Willingness to discuss claims and help where possible.

Ad Hoc or Additional:

The above represents the key areas of responsibility within your role.
However you may be required to cover additional duties as and when needed.

Attributes Required:

Personal attributes required for the job:

Ability to work under own initiative.
Ability to work as part of a team.
Ability to organise and prioritise workload.
Ability to work under pressure.
Common sense approach and ability to problem solve.
Eagerness to help others and work as part of a team.

Qualifications, Skills and Experience Required:

Qualifications:

Certificate of Insurance Proficiency (Desirable).

Skills:

Computer literacy and keyboard skills (Essential).

Experience:

Minimum 2 years relevant experience in motor underwriting (Essential).