Reporting to:   
Branch Manager

Key Purpose:
Working as part of a team underwriting Motor Trade insurance
Areas of responsibility/Main Duties/AIMS:
Answer all client enquires (including referrals to Underwriters), either by phone, fax, email or “face to face”
Where possible ensure that post is attended to on the day of arrival
Ensure the renewals for which you are responsible are up to date
Ensure files are filed away on a daily basis.
Retain existing clients
Attract new clients
Deal with policy adjustments
Willingness to discuss claims and help where possible

AD Hoc or Additional:
The above represents the key areas of responsibility within your role.  However you may be required to cover additional duties as and when needed.

Attributes Required
Personal attributes required for the job
Ability to work under own initiative
Ability to work as part of a team
Ability to organise and prioritise workload
Ability to work under pressure
Common sense approach and ability to problem solve
Eagerness to help others and work as part of a team.

Qualifications, Skills and Experience Required:

Qualifications
Certificate of Insurance Proficiency (Desirable)

Skills
Computer literacy and keyboard skills (Essential)

Experience
Minimum 2 years relevant experience in motor underwriting (Essential)