To increase product sales and the company’s profitability through the Trade Counter channel.  To improve customer loyalty through high levels of customer service

Key Responsibilities:
Trade Counter Management
Maintain Trade Counter housekeeping
Price and ticket merchandise
Manage product displays and ‘out of stock’ items

Customer Service:
Ensure customers are served effectively
Maintain high levels of customer service
Deal with customer complaints

Processes:
Administrative procedures
Collection of goods
Trade Counter stock area