Over all purpose of the job:

As part of our clients Claims Team you will proactively manage your work load to provide effective support to the Head Group Claims Director.

Principle duties and responsibilities:

Proactive outlook diary and email management for Group Claims Director
Budget monitoring and control to include monthly variance reports and expense signing
Coaching, mentoring and leading two department secretaries
Actively manage team recruitment to include job descriptions, authority forms, liaison with HR
Arrangement of internal / external meetings
Undertake research for reports and presentations as necessary
General typing and assisting with production of reports and presentations
Travel arrangements and expenses
Involvement in ad hoc secretarial projects to include: file review of paper/electronic filing
Continuous improvement of administrative processes within Claims
Absence and holiday monitoring for Claims team
General office management to include personnel moves and departmental space planning in consultation with facilities

Qualifications, Skills, Experience and personal requirements:

Educated to A Level or Degree standard, with secretarial qualifications or training.
You should be highly proficient in writing clear and concise grammatically correct English
Have a proven track record in a PA role with financial services or other fast paced environment
Previous team leading experience within a secretarial function
Experience in managing budgets using Excel (or at least willingness to learn using existing Excel skills)
Have excellent organisational and interpersonal skills, with the ability to effectively multi-task and prioritise workloads
Have strong time management skills
Ability to supervise own workload and be self motivated
Adaptable, flexible and willing to help others
Creative, Proactive and innovative – not accept the status quo
Driven and committed
Confident and outgoing
Flexible attitude to working hours, as required
Professional manner and customer focused
Able to handle confidential information
Advanced Outlook and Word with good working knowledge of Excel and PowerPoint.
Strong secretarial and typing skills, at least 40 wpm – accuracy and attention to detail is valued more then speed.