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Sykes Anderson

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Job Details

Contact Info

Contact Person: Kim Vaus Email: kim@massenhove.co.uk Telephone: 01621 786 220
Job Title: Customer Relationship Manager


Job Description

The main responsibilities will be:

To lead the Customer interface and business growth process for Plant & Transport.
Responsible for meeting the needs of business sectors with regard to P&T issues, whilst taking into account corporate and departmental objectives.
Manage the integration of any Plant & Transport elements of business acquisitions.
Key interface with bid and business development teams.
Lead the Customer interface process for Plant & Transport.
Ensure that key business targets and KPI’s are met/achieved and that potential problems are identified and resolved at an early stage.
Lead the supply chain interface process for Plant & Transport.
Briefing and Communications responsibility for Plant & Transport.
Responsible for all legal processes and implementation of new P&T policies/processes throughout the business.
Promote a culture of integration, continuous improvement and the use of best practice.
Provide support to the Director of P&T in developing and maintaining appropriate P&T strategies.

The ideal candidate will:

Team building and leadership skills.
Sound commercial acumen.
Broad industry experience, with up to date knowledge of latest developments and best practice.
Proven experience at a management level and an effective communicator.
Advanced IT skills.
Proven ability to influence key stakeholders.
An understanding of the equipment needs of Infrastructure maintainers.
Excellent interpersonal skills to ensure effective communication at all levels within the business.
Ability to work on own initiative.

Details

Job Ref: MRL82 Hours: Full Time Location: Norfolk Working Term: Permanent Position Salary: Negotiable

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